Eligibility for refunds
Refunds may be granted for purchases of the Kling AI Prompt Guide PDF when the request is made within 30 days of the original purchase. Requests are evaluated case by case to ensure fair treatment and consistent support.
How to request a refund
- Visit the Contact page and submit your request.
- Provide your purchase reference, email address, and reason for the refund.
- We will review your request and respond within 3 business days.
Important terms
Refunds are typically not available for promotional bundles or third-party offers handled outside of this site. If you received downloadable files directly, we will confirm your payment details before processing a refund.
Customer support
If your purchase was not what you expected or if you have questions about eligibility, our support team is here to help. Contact us promptly for the fastest resolution.